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That Sumptuous Room

P.O Box 137

Killara  2071I 

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© 2018 That Sumptuous Room

SHIPPING POLICY

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RETURN POLICY

Thanks for shopping at That Sumptuous Room

If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.  You will have to pay return postage with tracking.

Your item needs to have the receipt or proof of purchase.

Unfortunately sale items cannot be refunded. Only regular price items can be refunded.

Imported large pieces of furniture may not be able to be returned due to the suppliers terms and conditions. On these items you will be notified before purchasing.

 

Refunds/Exchanges

Once we receive your item, we will inspect it and notify you that we have received your returned item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment), or an exchange. 

For all refunds and exchanges there will be a re stocking fee of 30% of the value of the original invoice. You will also be responsible for the freight costs involved in returning the item and reshipping the new item.

How To Return Your Item

To return an item to us, please mail it to the following address:

That Sumptuous Room

P.O. Box 137

Killara 2071

New South Wales

You can also contact us if you have any questions.

Contact Us

If you have any questions on how to return your item to us, contact us on email info@thatsumptuousroom.com.au

PAYMENT METHOD

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